We love sharing the good news–especially when it’s a customer who is raving about Copperstate! Here’s a quick Q & A we did with very satisfied client Paul Hills, GM of the Holiday Inn and Suites Scottsdale Airpark North. Thanks Paul!
Has Copperstate ever done anything that was above and beyond for you? If so, can you share a few words on what it was?
Yes, we communicated the urgency for a Micros POS at our property with and interface to our Opera PMS. Copperstate was able to work within the expedited time table we needed to open our restaurant.
How much do you rely on Copperstate for the success of your business?
This was the first Micros install for all managers involved on this property. It was overwhelming to begin, but Copperstate was able to offer suggestions and recommendations in areas where we had little experience. In many cases, these suggestions and recommendations are the very reason for our current success.
Are you glad that Copperstate is your POS provider? Why or why not?
We are excited with our Copperstate partnership because of the support we have received with regards to installation, interface integration, and technical support for day to day questions that arise during operations.