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Patronpath Online Ordering–a success story

A local Mexican eatery has an impressive track record of strong carry-out sales, making up about 25% of overall business. As part of this owner- operated family business, the owner notes, “We saw things trending in the way of doing more online and we wanted to make ordering online more convenient for the many customers who prefer ordering online versus by phone.”

Armed with the desire to improve business operations and an understanding of how online ordering could bring a new level of convenience to their customers, all they needed was a set of partners to help make it happen.

Micros POS and Patronpath Online Ordering

As their established preferred POS provider, Copperstate Restaurant Technologies guided this client towards Patronpath. “We usually recommend Patronpath to all of our MICROS customers due to its ease of installation and professional appearance.”

According to the client, “We considered adding online ordering to our business for some time before implementing it in the fall of 2013. Our carryout business has always been a significant part of our sales – whether people come in to order takeout or place their order over the phone. However, we saw that people are trending toward doing more things from their computers and smartphones. We want to make ordering online as convenient as possiblefor our customers. We took this opportunity to unify the database across all six of our locations and decided to integrate Patronpath and Micros POS to bring our customers online ordering.” See online ordering in action.